Terms of Service

Last updated: July 26, 2025

1. Acceptance of Terms

By accessing and using AutoReply, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the terms of this agreement, you are not authorized to use or access this service.

2. Description of Service

AutoReply is an Instagram automation service that:

  • Monitors comments on your Instagram posts for specific keywords
  • Automatically sends direct messages to users who comment with those keywords
  • Likes and replies to comments as configured
  • Provides analytics and management tools for your automation

3. User Responsibilities

You agree to:

  • Provide accurate and complete information when creating your account
  • Maintain the security of your account credentials
  • Use the service in compliance with Instagram's Terms of Service and Community Guidelines
  • Not use the service for spam, harassment, or illegal activities
  • Not attempt to circumvent any limitations or restrictions
  • Not interfere with or disrupt the service

4. Instagram Integration

This service requires connection to your Instagram Business Account through Facebook's official API. You must:

  • Have a valid Instagram Business Account
  • Comply with Instagram's Platform Policy
  • Understand that Instagram may change their API or policies at any time
  • Accept that service functionality may be limited by Instagram's rate limits

5. Prohibited Uses

You may not use AutoReply to:

  • Send spam or unsolicited messages
  • Harass, abuse, or harm other users
  • Impersonate others or provide false information
  • Violate any applicable laws or regulations
  • Collect user data without permission
  • Use the service for commercial purposes beyond your own business

6. Service Availability

We strive to maintain high availability but:

  • The service is provided "as is" without warranties
  • We may suspend or terminate service for maintenance
  • Instagram API limitations may affect functionality
  • We are not responsible for service interruptions beyond our control

7. Account Termination

We may terminate your account if:

  • You violate these terms of service
  • You use the service for prohibited purposes
  • Your account remains inactive for an extended period
  • We discontinue the service

You may terminate your account at any time through your account settings.

8. Data and Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

9. Intellectual Property

The AutoReply service, including its software, design, and content, is protected by copyright and other intellectual property laws. You may not:

  • Copy, modify, or distribute our software
  • Reverse engineer or attempt to extract source code
  • Use our trademarks without permission

10. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability is limited to the amount you paid for the service
  • We are not responsible for Instagram's actions or changes to their platform
  • You use the service at your own risk

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

  • Your use of the service
  • Your violation of these terms
  • Your violation of any third-party rights
  • Your content or messages sent through the service

12. Changes to Terms

We may modify these terms at any time. We will notify you of material changes by:

  • Posting the updated terms on our website
  • Sending an email notification to your registered email address
  • Displaying a notice in your account dashboard

Continued use of the service after changes constitutes acceptance of the new terms.

13. Governing Law

These terms are governed by the laws of France. Any disputes will be resolved in the courts of France.

14. Contact Information

If you have questions about these terms, please contact us:

15. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.