Privacy Policy

Last updated: July 26, 2025

1. Information We Collect

When you use AutoReply, we collect the following information:

  • Account Information: Email address, password (encrypted)
  • Instagram Data: Instagram Business Account ID, Facebook access tokens
  • Usage Data: Keywords you create, messages sent, interaction logs
  • Technical Data: IP address, browser information, device information

2. How We Use Your Information

We use your information to:

  • Provide and maintain the AutoReply service
  • Process Instagram comments and send automated responses
  • Improve our service and develop new features
  • Communicate with you about your account and service updates
  • Ensure security and prevent fraud

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With Instagram/Facebook: As required to provide the service through their APIs
  • Legal Requirements: When required by law or to protect our rights
  • Service Providers: With trusted third parties who help us operate our service

4. Data Security

We implement appropriate security measures to protect your information:

  • All passwords are encrypted using industry-standard methods
  • Access tokens are stored securely and encrypted
  • Regular security audits and updates
  • Secure data transmission using HTTPS

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your account and all associated data at any time.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and data
  • Export your data
  • Withdraw consent at any time

7. Cookies and Tracking

We use minimal cookies for:

  • Session management and authentication
  • Remembering your preferences
  • Analytics to improve our service

8. Third-Party Services

Our service integrates with:

  • Facebook/Instagram: For accessing your Instagram Business Account
  • Email Service: For sending account-related emails

These services have their own privacy policies which you should review.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.

10. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this privacy policy, please contact us at: